Claims Service Information


We want to assist you with any claims that may occur as a result of the storm. Keep in mind that insurance companies prioritize claims by severity when catastrophic situations such as this occur. Our goal is to get your claim reported so that the insurance company may begin adjusting it as soon as reasonably possible. We trust you will stay safe during this time.

If you would like to report a claim, please do one of the following:

  • Click here to “Report Your Claim”
  • Call Greystone Insurance during normal business hours. 828.264.2626. Monday-Friday 8 am-5pm.
  • Leave a message after hours at 828-264-2626 and we will return your call promptly.
  • You may call the following employee cell numbers if you need more assistance after hours:
    • Linda Gilleland: 828-265-7343
    • Dina Faulkner: 828-406-3683
  • File a claim directly to your insurance company through your mobile device. You must have login information.
  • Call your insurance company directly. Below is a list of numbers to assist you:

Commercial Lines

Allstate
Auto Owners/Owners
Flood–Auto Owners Ins Co
BITCO Insurance
Builders Mutual
Central
Cincinnati
Great American
Hartford
Indiana Lumbermens Mutual
Isurity
Key Risk
Liberty Mutual
Markel
National General Ins Co
Penn Lumbermens Mutual
Philadelphia Insurance
Progressive
Selective Insurance
Selective Flood
Synergy
Travelers Insurance
USLI
VFIS
Western Surety
Westfield Insurance
Zurich/US Assure
800-255-7828
888-252-4626
877-254-6819
800-642-2507
800-809-4862
888-263-2924
877-242-2544
800-545-4269
800-327-3636
800-752-1895
800-869-3999
866-847-8872
844-525-2467
800-362-7535
800-325-1088
800-752-1895
800-765-9749
800-274-4499
866-455-9969
800-777-9656
877-327-5444
800-252-4633
800-523-5545
800-233-1957
800-331-6053
800-243-0210
800-987-3373

Personal Lines

Allstate
American Modern
Auto Owners/Owners
Flood–Auto Owners Ins Co
Bankers Insurance
Central
Chubb
Cincinnati
Colonial Group
Dairyland
Foremost
Hagerty
Kemper Insurance
Lexington
Lititz
MetLife Insurance
National General Ins Co.
NC Grange Mutual
NCJUA
Penn National Insurance
Progressive
Safeco Insurance
Scottsdale
SC Wind & Hail
State Auto
Selective Flood
Travelers Insurance
UPC Insurance
USLI

800-255-7828
800-375-2075
888-252-4626
877-254-6819
800-765-9700
888-263-2924
800-252-4670
877-242-2544
800-628-3762
800-334-0090
866-967-5256
800-922-4050
888-252-2799
800-931-9546
855-725-5642
800-854-6011
800-325-1088
800-394-1236
800-662-7048 (NC only)
800-766-2245
800-274-4499
800-332-3226
800-423-7675
800-236-1873
800-766-1853
800-777-9656
800-252-4633
888-256-3378
800-523-5545
“Greystone has been the most educated and attentive agency I have ever dealt with in my thirty plus years in the hospitality industry. They are prompt, efficient and personable, while looking out for our needs. When I need them, they are there and the follow up is impeccable! In our recent large fire related restaurant claim, they have kept ALL their promises and kept us moving forward. Our agent offered us “extra” cost of construction coverage and thank goodness we bought it! Our agent checks with me almost weekly and they have been very fair in our dealings. Keep up the great work, follow up and continuing education. It makes a real difference.” Premiere Resort