“My overall experience with Greystone has been excellent. The one thing that jumps out at me is the knowledge of all the staff. I don’t feel like any important information is left out and it’s always explained to me in such a way that I understand it and feel confident in the product I am purchasing.
Greystone anticipates changes in the business market and lets you know ahead of time what the changes will mean for your particular business.”
— Business Owner
“Linda’s attention to detail and her knowledge of both her products and those of her competition are attributes of her success. While I find nothing about insurance easy, working with Linda makes understanding it easier, and I appreciate her efforts on my behalf.”
— Real Estate Firm
“We always get a quick response with a sense of urgency. The staff is very professional, knowledgeable, and proactive about our coverage needs. Linda and her team trust us like family. We trust them!”
— Manufacturers
“I’ve never had any issue that wasn’t handled immediately and to my complete satisfaction.”
— Business Owner
“You and your staff have always been prompt, courteous, thoughtful, and you speak to me in my language without talking down to me. You have twice taken advantage of lowering my premium before I ever asked about the situation. Your staff is kind and businesslike. I actually couldn’t ask for a more pleasant relationship. You support me – not the insurance company – when I have a concern. I don’t feel that I am fighting a battle alone. You are always one step ahead of my needs.”
— Personal Services Client
“Greystone has been the most educated and attentive agency I have ever dealt with in my thirty plus years in the hospitality industry. They are prompt, efficient and personable, while looking out for our needs. When I need them, they are there and the follow up is impeccable!
In our recent large fire related restaurant claim, they have kept ALL their promises and kept us moving forward. Our agent offered us “extra” cost of construction coverage and thank goodness we bought it! Our agent checks with me almost weekly and they have been very fair in our dealings. Keep up the great work, follow up and continuing education. It makes a real difference.”
— Premiere Resort
“Every aspect of Greystone Insurance Associates represents excellence. We have the utmost confidence in Linda and her staff. Everyone is extremely friendly and treats us like we are their “best customer!”
Linda and her staff are always looking out for what is best for us and not just trying to sell a product. Their knowledge is immeasurable. We also have a great appreciation for Debbie. She always seems so happy to serve us. She is knowledgeable and always prepared to serve our needs.”
— Real Estate Firm
“The professionalism in the entire process of purchasing insurance was second to none. The staff is courteous, competent, and efficient. The office is reflective of the professionalism that permeates the entire business. Linda’s enthusiasm for her business reflects in every detail.”
— Chamber of Commerce
“You are very knowledgeable, very efficient, and really caring. I had a very good experience with my homeowner’s claim.”
— Personal Services Client
“The staff is sincerely concerned about the individual client. They take the time to get to know you and your needs prior to discussing coverage. Once a plan is in place, they look for the best coverage at the best price.
We are pleased with the high level of professionalism and concern for individual lifestyles in order to create an insurance package for our family. All of our concerns are addressed promptly and often result in an improved policy. Thanks for making us feel secure in our coverage.”
— Physician
“First of all, no other insurance company asked for my comments on how to improve. This shows your interest in providing the best service available.
I was referred to Greystone by a third party and from the initial phone call to your agency, you have provided professional service meeting all my needs on a timely basis and at a reasonable cost.”
— Retired Chief Financial Officer
“We have been with Greystone for twenty plus years and have always felt our needs were being met. The office is always reliable, timely in responses, friendly and knowledgeable. Claims are handled in a timely manner and always with positive reactions from agents.”
— Developers
“I have been most satisfied with the service I have received from Greystone and its employees. This is their main strengths, as follows:
Knowledge is outstanding.
Attention to details is excellent.
Reliability is great.
Responsive, quick and polite.
You have perhaps derived from the above that you have a very satisfied client and one that will recommend Greystone to any and all.”
— Retired Executive
“We have been so pleased with the attention and service we have received from Greystone. They have given a personal touch to an industry that is sometimes impersonal. They are never too busy to take our phone calls and all our questions are answered to our satisfaction. In a very busy world, it is wonderful to still get special attention. We could not be more pleased.”
— Personal Services Client
“When we first arrived and took over our business from the previous owner, we had two unhappy insurance experiences. Then we found Linda Gilleland of Greystone Insurance. What a blessing/relief/God send. She not only increased our coverage, but decreased our costs! And she did it with great professionalism as well as charm.
Since we sold our business, it has been our pleasure to continue our relationship with Greystone. They have been friendly, helpful, and prompt about answering our questions, meeting our personal insurance needs and looking out for our costs. We have only the highest praise for this great group.”
— Entrepreneurs
“Our experience with Greystone Insurance Agency and its staff has been nothing short of perfection. We have multiple policies and have always been treated with impeccable professionalism. We are contacted annually to have a policy review, and our claims have always been paid within two weeks. We would strongly recommend this agency to anyone who is looking for insurance representatives with caring and integrity.”
— Attorneys
“Having been a customer of Greystone Insurance for many years, I can only say that Greystone is the epitome of customer care. Agents are friendly, helpful, caring and always looking after me as if I were their only customer.” “The Best”
— Personal Services Client
“It is nice to know you’re looking out for us as we’ve experienced this past year. This past year you helped in lowering premiums twice.”
— Large Retailer
“I previously had all my corporate insurance with another agency. As I added more properties to insure, the agent failed to look at them as a whole. When Greystone reviewed the coverage, they discovered that I was not insured correctly - costing me lots of money. Greystone provided a thorough explanation, several options and a professional summary. The follow up service has been excellent. I am very pleased with the service of Greystone Insurance Associates.”
— Entrepreneur
“The Ladies at Greystone are thoughtful, interested, and capable. Everything works smoothly.”
— Entrepreneur
“By far, Greystone Insurance is the best insurance agency I have ever dealt with. I would be happy to recommend them to anyone needing coverage. They are very honest and always look out for their client. It is a pleasure having them as our agent.
They always give our claims the utmost attention and follow up to make sure the carrier has responded in a timely fashion. They know the insurance markets better than any agents I have ever dealt with.”
— Club Property Owners Association
“Greystone handles all of our insurance needs – home, cars, business, umbrella, and rental property. It is wonderful to make one phone call and know any question concerning any of my needs in any area of insurance coverage can be answered in one office. I could call you in the middle of the night at home if I had an emergency.
When we have had claims, the carriers were excellent. The claims have been handled quickly, and we received a check promptly. I was amazed at the promptness. You have been there to meet my insurance needs every step of the way, especially with five children, cars and toys!”
— Attorneys
“I have more coverage for less money. Friendly, knowledgeable and prompt service."
— Personal Services Client
“I like how the Greystone team is proactive versus reactive. I truly feel the team’s past experience is helping me today. I have been thoroughly impressed with the proactive service we have received from Greystone. It’s been a long time since I’ve received this level of professionalism. Greystone has provided expert advice while keeping our best interests at heart.”
— Museum
“I had a fire claim and I never thought I could say it was an easy process, but Greystone walked us through and helped with every aspect. They always got back to me the day I called and would call me just to see how things were going with the claim.”
— Property Manager
Please fill in the form below to submit your testimonial.
Required fields are marked *
